Q: What qualifies for FREE shipping?

A: FREE Shipping is only available in the contiguous U.S. on orders of $50+.

Q: What is your return policy?

A: We hope you are happy with everything you buy, however, if there is anything that does not meet your needs or expectation, you may return them to get a full refund (not include shipping fee) or exchange within 30 days of receipt. For further details, please go ahead to Return Policy.

Q: When will my order ship?

A: Most of the items ship in 3-5 business days and you will receive it within 3-7 business days. Pre-order products will be shipped as stated on the corresponding page. If you have any questions about the delivery of your order, please contact us at sales@ruspepa.com.

Q: How to use the discount code?

A: Click "Show order summary" at check out and enter the code into the discount blank.